Admin
Users & Call Controls
- Creating Extensions for Users
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Configuring Agent Status & BLF
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Setting up Shared Parking
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Deployment Methods & System Requirements
Installation Guides
Configuring Telnyx SIP Trunk (IP-based) with RingQ
Introduction
This guide provides detailed instructions for configuring a Telnyx SIP trunk with your RingQ account using IP-based connection. Unlike the registered method, a peer connection relies on IP authentication, eliminating the need for SIP credentials and enabling a direct, secure connection between RingQ and Telnyx.
Login to your Telnyx Account
1. Navigate to Menus Real-time Communications> Voice> SIP Trunking
2. Click on Create SIP Connections
3. Enter the Trunk Name
4. Select Type as IP address
5. Click on the create button
6. Add the RINGQ Public IP address.
7. To add a prefix, use the Tech Prefix field.
8. In the Configurations tab, select an Anchor Site based on your location. The remaining values can be left as default.
9. In the Inbound Settings:
a. Add the channel limit based on your trunk selection
b. Edit the codecs based on the above screen
c. Update the ringback timeout, No answer timeout & channels limit fields
d. Leave the remaining settings as default
10. In the outbound settings tab:
a. Add the channel limit based on subscription
b. Leave the remaining settings as default
11. Click Next
12. In the Connection settings tab, click on Assign DID Number to this Trunk to configure the DID
13. To assign an existing DID number, click the Assign button
14. Click on Buy DID to purchase a DID number
14. Once assigned you will see the number on the trunk
15. Click Complete.
RingQ SIP Trunk Configuration
1. Login to your RingQ instance
2. Go to Settings> Call Flow> SIP
3. Click on Supported SIP templates
4. Select the country that you want to configure
5. Select the provider Logo
6. Select the IP-Based Template
7. Enter the trunk name
8. Leave the username & password fields empty
9. Enter the Outbound caller id that you like to use as the main number
10. Click “Create”
11. The SIP Trunk is now registered and the status will be green
Configuring Outbound Rules
1. Go to Settings> Global Settings> Outbound rules 
2. Click on “Outbound Rule +”
3. Enter the Rule Name and prefix details
4. Select Route as Telnyx SIP
Configuring Inbound Rules
1. Goto Settings> Call Flow> Add DID
2. Click on the “Add DID number” button (shown above)
3. Enter the DID number
4. Click Create
5. The DID will be in the Available DID Numbers list
6. Click on the DID number and Drag it to where needed
7. When you drop the DID number you will be given the option to create an extension/IVR/Queue or add to an existing extension/IVR/Queue