Call Management
Easy Call Management
That Keeps Teams Moving
Handling high call volumes requires speed, accuracy, and control. RingQ Easy Call Management gives teams the tools they need to manage inbound and outbound calls efficiently—helping agents work faster while maintaining a consistent customer experience across every interaction.
Designed for Fast, Efficient Call Handling
RingQ simplifies everyday call handling for call centers, support teams, and sales departments. With intuitive controls and smart automation, agents can route, transfer, and prioritise calls without disruption—saving time and reducing operational friction.
Faster call handling
Reduce time spent dialing, routing, and managing calls.
Improved agent productivity
Simple workflows keep agents focused on conversations.
Reduced errors
Minimise misdials and manual call handling mistakes.
Consistent call routing
Ensure calls are handled correctly during office and after-hours.
CRM-connected workflows
Manage calls directly from your business systems.
Scalable call control
Suitable for small teams through to high-volume environments.
Click2Call
One-Click Calling
with Click2Call
RingQ’s Click2Call allows users to place calls directly from their browser or CRM with a single click. This speeds up outbound calling, reduces manual input, and helps agents connect with customers more efficiently.
omnichannel
Smart Office Hours
Management
Switch between in-office and out-of-office hours instantly using RingQ’s one-click toggle. Call routing updates automatically, ensuring customers are always directed correctly regardless of working hours or team location.
CTI Dialer
Advanced Dialing
and CTI Integration
RingQ’s Computer Telephony Integration (CTI) connects your phone system with your CRM, enabling screen pops, automatic call logging, and in-app call control. For outbound campaigns, predictive and auto dialers help maximise agent talk time while maintaining control over pacing and performance.
Why Choose RingQ for
Easy Call Management?
Team Productivity
RingQ Cloud CX gives your team the tools to handle more calls, connect faster, and deliver better customer experiences—without wasting a second.
Ongoing Savings
RingQ isn’t just built for performance—it’s built for value. Businesses of all sizes save more over time with RingQ’s simple, transparent pricing model.
Built for Efficiency
RingQ isn’t just another Cloud CX communications system—it’s a purpose-built platform designed to streamline your team’s workflow, reduce friction, and power seamless collaboration from anywhere.
Customer Experience
From hotels to call centers to global offices, RingQ is built to keep you connected to your customers wherever they are, on the channel they prefer. RingQ ensures that no call, message, or moment is ever missed.
